Updates and Accomplishments
In 2022, the Diversity Advancement Committee created and committed to a statement of support to be a resource for all CXPA work groups.
Diversity Advancement Committee Statement of Support
We understand that the CXPA, and present as well as future work groups are charged with working to include DEI into the design and execution of their respective projects. The Diversity Advancement Committee stands ready to be a resource, as needed, to support CX professional success.
1. Collaborated with Regional Councils to create and populate the DEI Calendar located below in the Upcoming Observances and Celebrations.
2. Hosted the Webinar: Bridging the Gap: Creating Inclusive Experiences for Individuals Who Navigate the World with Disabilities.
Jerry Angrave, CCXP, Founder, Empathyce, The Empathetic Customer Experience Consultancy
Anita Chagar, Diversity Network Leader, Heathrow Airport
Stacy Sherman, Founder, Doing CX Right
Stacy Hirschberg, Educator and Consumer