Our Partners

CXPA is proud to collaborate with organizations committed to growing your CX success. Please learn more about each and explore resources from them below as well as on their websites.

About Amigos Dos CX

Amigos dos CX is a community of people who are passionate about the customer. Amigos dos CX is a telegram group, their purpose is to bring together professionals to discuss and exchange experiences about the Customer Experience market in Brazil and everything related to customer happiness and success.

About Awards International

Awards International is dedicated to running successful business awards programs and conferences. Awards International believes that by focusing on Awards programs it provides partners and clients with the best service and value.

Resource: Live with CXPA: Around the CX World in Q1

About Blue Rock Search

Blue Rock Search is a minority-owned MBE Certified executive search firm, an SRA Network member, a Hunt Scanlon Top 10 global recruiting firm, and one of the Hunt Scanlon HR/Diversity Recruiting Power 65. We specialize in the targeted identification, assessment, and placement of high-impact leaders. Blue Rock's founding partners collectively bring over 75 years of direct, relevant search experience to four dedicated practices: Customer Experience (CX), HR/Diversity, Franchise, and Higher Education Executive Search. Blue Rock's agile service delivery model is designed to flex to any CX search's unique needs and expectations and quickly fill critical roles. At the center of the company's philosophy is a belief that the starting point for a successful search is a strong client relationship built on core values of trust, mutuality, and commitment—creating "Relationships Built to Last."

Resource: View a conversation with Chris Rios: Taking Control of Your CX Career

About CX Centric

CX Centric supports a global network of organisations who aim to grow through Customer Experience Management. They also have a special interest around building and leading Customer-Centric teams. With a particularly strong focus in Europe and Africa. CX Centric organizes and hosts the CX Centric Conversation series which is designed to facilitate global interactive conversations for the CX community in line with the CXPA CX Framework.

About CX Focus Magazine

CX Focus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

About Terragni

Terragni Consulting drives business outcomes through Human (Employee & Customer) Engagement. Their implementation is grounded, rigorous, in touch with reality and connected to hard-nosed business outcomes. The more complex the challenge, the more they like to get into it.

Resource: Patient Effort and Patient Experience India Story

HOC

About Heart of the Customer

Heart of the Customer is a leading customer experience strategy consulting firm with expertise in B2B and B2B2C businesses. We continue to mature CX programs, so they create a lasting impact for your business that delivers bottom-line growth. By combining CX advisory programs with VoC implementations, we empower organizations to implement customer experience strategies that deliver measurable results, strengthening ROI and the overall CX program.

Resource: CXPA Live: Global Partners in Advancing CX