CXPA LatAm Caribbean

A Word from Leadership

Welcome to CXPA Latin America/Caribbean (LAC) Region! We're excited to extend a warm welcome to this exclusive landing page dedicated to our vibrant CXPA community in the Latin American and Caribbean region. As we passionately drive the advancement of customer experience (CX) understanding throughout LAC, we're equally committed to fostering regional connections and building a strong, united community.
Navigate seamlessly through this page, with convenient links at the top and bottom, to connect with the broader global CXPA network and access valuable resources tailored to our unique LAC context. Right here, at the heart of this page, we proudly feature individuals, content, and links from the thriving CXPA community in Latin America and the Caribbean.
Are you eager to join our dynamic CXPA community in this exciting region? Delve into the wealth of resources and connections available right at your fingertips. Join us on this exhilarating journey to elevate customer experiences throughout Latin America and the Caribbean!

Quick Links and Upcoming Events

Celebrate CX Day with Latin America and The Caribbean

Latin America & Caribbean Regional Updates

Discover insightful CX statistics from the LAC region in the following links and videos.

Latin America & Caribbean Regional Council Leaders

First Retail Group
Chair, Council Member
Council Member
QuestionPro Latinoamerica
Council Member

CCXPs in Latin America & Caribbean

We take great pride in the accomplishments of individuals in the LAC who have obtained and upheld the Certified Customer Experience Professional (CCXP) certification. Click the button below to view the list of CCXPs in Latin America & Caribbean. For further information about the CCXP program and to chart your journey towards certification, please visit the official CCXP website.

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