CXPA members lead and support customer experience programs at respected organizations in more than 70 countries around the globe. Members serve organizations in a wide range of capacities, from CX team members to CX executives, which account for one in four members. Additionally, CXPA membership includes consultants and providers of products and services that support CX success. Nearly any industry you can imagine is represented in the CXPA membership, including financial services, retail, healthcare, government, and nonprofit.
- CXPA Member Directory: Meet fellow CXPA members. (Members-only, log-in required)
- Certified Customer Experience Professionals: The CCXP certification is an industry-wide, standardized certification for CX practitioners to demonstrate their customer experience management expertise and accomplishments. These individuals have met the experience requirements for the credential, passed a rigorous examination, and taken steps to maintain the credential. This directory below serves to verify the certification status of all CCXPs. If you have a question about the CCXP in general, or about the status of an individual not listed, please email us.