2022 Platinum Sponsor | Medallia

Thank You to Our Sponsor Medallia

Medallia is the pioneer and market leader in Experience Management.

Medallia's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

 

Medallia has compiled a list of resources to help you accelerate your organization's experience management program. What can we help you with today?

 

Medallia Now

Get Inspired

Medallia

Report: Uncovering the Secrets Behind a Successful Customer Experience Program

Download

Medallia

Fireside Chat: Leadership, Culture & Why Loving Your Customer Matters

Watch

Medallia 1

LinkedIn Live: Expand Your CX Toolkit

Watch

Prove the ROI of CX

Medallia 2

Webinar: Getting Sustainable Business Outcomes from Customer Experience

Register

Medallia 3

Webinar: The ROI of Customer Experience
Watch

Medallia 4

Webinar: The ROI of Taking Action: Quantifying the Impact of CX and EX Initiatives

Watch

Connect CX and EX

Medallia 5

The EX-CX Connection: How Continuous Employee Listening and Action Drives Customer Loyalty and Retention
Register

Medalla 6

Webinar: EX + CX = BX (Brand Experience)

Watch

Medallia 7

Blog: From the Front Lines to the Boardroom: How to Prioritize CX & EX with Executive Leadership

Read

Deepen Your Understanding of the Customer

Medallia Ebook

Ebook: How Experience Signals Can Drive Your Business Forward

Download

Medallia and CXPA Summer Series: Expand Your Understanding of the Customer

Watch



Webinar: Signals Here, Signals There, Signals Everywhere

Watch

Gain Buy-in from Internal Stakeholders

Medallia 10

Guide: How to Launch a Customer Experience Program

*Check out page 7 for a guide on how to get buy-in and ensure alignment
Download

Medallia 11

CX Summer Series: Expanding Your Organizational CX Influence

Watch

Medallia 12

Guide: How Customer Experience Serves Your Organization's Most Crucial Goals

Download

Contact Medallia