Atlanta CXPA Network

About Us

The Atlanta CXPA Network is a local community of CX professionals and those in adjacent professions to connect, learn, and share ideas and best practices with each other.  We invite you to stay connected with this online space which will be used to communicate our events both virtual and in-person - once able, planned by Atlanta CXPA Network as well as our local partners.  We can’t wait to welcome you at our next event, and we thank you for being a part of our Network!

The Atlanta Network’s Mission & Vision is:

CXPA Atlanta exists to help its members and their projects thrive so that they can create more value for their clients/companies.

In support of our mission, CXPA ATL offers our members: 

Connections (in-person and online networking, mentor/mentee matching, website), 

Learning (CX training, leadership development, mentoring), and 

Support (coaching, encouragement, CXPA ATL Think Tank, etc.).

Further, we strive to leverage a give some, get some mindset.

Be sure to follow us on these additional channels:


Certified Customer Experience Professional


Insight Exchange Video Series

Announcements List

  • This Tuesday - Kick off the New Year with Atlanta & our Morning Power-Up Session

    Happy New Year!  Be sure to join our virtual CX Knowledge Exchange “Morning Power-Up” this month: 
    • When: Tuesday, January 12th from 7am to 8am EST (Zoom link details are below) 
    • Topic: Investigating an Accenture POV: Moving Beyond CX to the Business of Experience
    Join us as we kick-off the 2021 Morning Power-Up sessions!  In this month’s discussion, the inspiration for our conversation comes from an Accenture paper, “Moving Beyond CX to the Business of Experience.”*  During the conversation, we’ll discuss this white paper and unpack parts of this article to understand perspectives if Business Experience is a part of CX, an evolution of it, or something else.  And if you don’t get a chance to read it beforehand, join us any way!
    Join Zoom Meeting
    Meeting ID: 872 3377 3570
    Passcode: 699775
    One tap mobile
    +19292056099,,87233773570#,,,,*699775# US (New York)
    +13017158592,,87233773570#,,,,*699775# US (Washington D.C)

  • Give Your Input into Atlanta's 2021 Programming

    As we continue to prepare for the year ahead, we would love to get your input to what you would like to see in our programming - from our Morning Power Up sessions, to our quarterly events, beginning with quarter 1 & 2 via a quick, 1-question survey which will be open until Friday, Jan. 22nd.

    Have more you want to share or ask of the Atlanta Network, please email Sandra Mathis, at


Our Leadership

HCL America Inc.
Customer Experience Director