Atlanta CXPA Network

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About Us

The Atlanta CXPA Network is a local community of CX professionals and those in adjacent professions to connect, learn, and share ideas and best practices with each other.  We invite you to stay connected with this online space which will be used to communicate our events both virtual and in-person - once able, planned by Atlanta CXPA Network as well as our local partners.  We can’t wait to welcome you at our next event, and we thank you for being a part of our Network!


The Atlanta Network’s Mission & Vision is:

CXPA Atlanta exists to help its members and their projects thrive so that they can create more value for their clients/companies.

In support of our mission, CXPA ATL offers our members: 

Connections (in-person and online networking, mentor/mentee matching, website), 

Learning (CX training, leadership development, mentoring), and 

Support (coaching, encouragement, CXPA ATL Think Tank, etc.).

Further, we strive to leverage a give some, get some mindset.

 
Be sure to follow us on these additional channels:

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CCXP 1.2023

Announcements List

  • CX Morning Power-Up (November '22)

    Join us tomorrow, Tuesday 10/11 at 8:00 a.m. Eastern, for our CX Morning Power Up! (And, we may have a very special guest, Dave Seaton, CCXP!) We will discuss Dave's recent post, ‘Top 5 List of CX Resources’ launched on CX Day 2022 (link to post within attachment)
  • Strengthen customer commitment by providing choice and control

    Join CXPA Boston, Florida, & Atlanta Networks for this special #CXDay event on Oct. 12 from 12:00-1:00 Eastern. 
     
    Atlanta, Boston and Florida CXPA networks are proud to bring you a panel discussion on strengthening customer commitment by providing choice and control. Joe Wheeler, co-author of Managing the Customer Experience and The Ownership Quotient will share insights from his upcoming book, The Customer Playbook, How to Design Digital First Experiences Customer Love. When customers are given control, real or perceived, good things happen, especially if they can make choices that are relevant to them and engages them in co-creating their experience. 

    Joining Joe will be a panel that will include Edson Santos, Global Digital Marketing Head at CEMEX, a global leader in the construction industry with over $14.5 billion in revenue. In 2020, CEMEX won the prestigious ABSL Diamond Award in the category of "Business Innovation" for the CEMEX Go project. 
  • CXPA Volunteer Outing with North Fulton Community Center NFCC

    Join us on September 22 from 1:30 - 4:30 at North Fulton Community Center followed by complimentary drinks and food at Houck's Grill

Our Leadership

CX Pro
Vice President, Client Management