Boston CXPA Network

About Us

The Boston CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Boston CXPA Network!

#BostonNetwork

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Smartcomm 11.18

Announcements List

  • 2021 Events - Year In Review

    PAST EVENTS

    Roundtable
    Agile CX: How to Apply Agile Principles to CX Initiatives

    November 3, 2021


    CX Day 2021: Quarterly Thought Leadership Event
    Driving Change Management Based on VoC

    October 5, 2021

    Quarterly Thought Leadership Event
    Creating Digital Experiences That Build Trust
    August 18, 2021

    Quarterly Thought Leadership Event
    Escaping the CX Silo
    June 10, 2021

    Coffee Chat
    Is your CX Powered by Data?
    May 12, 2021

    Coffee Chat
    Meet & Greet and 2021 Plans
    April 14, 2021

    Quarterly Thought Leadership Event
    Beyond Surveys: The Evolution of CX Data, Analytics, & Insights
    March 24, 2021

    Quarterly Thought Leadership Event / Round Table
    Let's Chat About Racial Equity (and how CX Can Inspire Change)
    Feb 24, 2021

Our Leadership

Citizens Bank
VP, Customer Experience
Hologic Inc.
AVP Customer Operations
UKG
Sr. Manager, Customer Insights & Advocacy Operations
Forrester
Customer Success Manager II