Boston CXPA Network

About Us

The Boston CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Boston CXPA Network!



Qualtrics 5.2021


SMG 6.2021

Announcements List

  • 2021 Boston CXPA Events

    UPCOMING EVENTS *virtual  

    July 2021
    Coffee Chat

    August 2021
    Special Event
    Humanizing Digital Experiences 

    September 13, 2021 
    The EX / CX Connection

    October 5, 2021 *CX Day
    Special Event

    Change Management

    November 2021 

    CX Roundtable

    December 2021 
    Year End Social


    June 10, 2021 | 12:00-1:00 p.m. EDT
    Special Event
    Escaping the CX Silo
    It’s time to get aligned and escape the CX silo to successfully recognize, meet, and exceed customer expectations.

    Coffee Chat: Is your CX Powered by Data?
    May 12, 2021 | 8:00 - 9:00 a.m. EDT

    Coffee Chat: Meet & Greet and 2021 Plans
    April 14, 2021 | 8:00-8:30 a.m. EDT

    Special Event: Beyond Surveys: The Evolution of CX Data, Analytics, & Insights
    March 24, 2021 | 4:30-5:30 p.m. EDT

    Round Table: Let's Chat About Racial Equity (and how CX Can Inspire Change)
    Feb 24, 2021 | 8:00-9:30 a.m. EDT

Our Leadership

Citizens Bank
VP, Customer Experience
Hologic Inc.
AVP Customer Operations
Sr. Manager, Customer Insights & Advocacy Operations
Customer Success Manager II