Boston CXPA Network

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About Us

The Boston CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Boston CXPA Network!

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Announcements List

2021 Boston CXPA Events

By: Diane Tamagno , 4 months ago

UPCOMING EVENTS *virtual

July 2021
Coffee Chat

August 2021
Special Event
Humanizing Digital Experiences

September 13, 2021
Roundtable
The EX / CX Connection

October 5, 2021 *CX Day
Special Event
Change Management

November 2021
Roundtable
CX Roundtable

December 2021
Year End Social

PAST EVENTS

June 10, 2021 | 12:00-1:00 p.m. EDT
Special Event
Escaping the CX Silo
It’s time to get aligned and escape the CX silo to successfully recognize, meet, and exceed customer expectations.

Coffee Chat: Is your CX Powered by Data?
May 12, 2021 | 8:00 - 9:00 a.m. EDT

Coffee Chat: Meet & Greet and 2021 Plans
April 14, 2021 | 8:00-8:30 a.m. EDT

Special Event: Beyond Surveys: The Evolution of CX Data, Analytics, & Insights
March 24, 2021 | 4:30-5:30 p.m. EDT

Round Table: Let's Chat About Racial Equity (and how CX Can Inspire Change)
Feb 24, 2021 | 8:00-9:30 a.m. EDT