Silver Sponsor | McorpCX

An introduction to McorpCX from Diane Magers CCXP

Thank You to Our Sponsor McorpCX

McorpCX can help you bring customer and employee experience to life in your organization in practical, proven, and repeatable ways.

Since our founding in 2002, we have worked with CX professionals like you to help launch and grow systematic, scalable experience management capabilities, educate and upskill your people, improve specific experiences, and listen to your customers in ways that help drive organization-wide understanding and prioritized actions.

If you’re interested in moving from insights to action and doing so with seasoned pros who have also sat on your side of the desk (having led and run VoC and CX management teams, transformations, and programs in companies like Microsoft, Symantec, Asurion, and others), then let’s connect.

New! Report: The Key Role of Enterprise CX Education in Accelerating Customer Centricity Leadership

Research shows that organizational-wide CX education and upskilling is linked to greater customer centricity and CX maturity. Learn more here

        

Journey Mapping 3.0 Webinar         Operationalizing CX Playbooks

Webinar: Journey Mapping 3.0: Moving at the Speed of Your Customer

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Customer Experience Metric: Quick- start activation Playbook

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Experience strategy: North star Vision Development Playbook 
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Maximize the ROI of Voice-of-Customer



Webinar: 7 Habits of Maximizing ROI with a Successful VOC Program

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Webinar Quick Reference sheet: 7 Habits of Maximizing ROI With a Successful VoC Program

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Establish an Agile VoC Approach that Leverages Best Practices and Real-World Experience

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Employee Experience Webinars and Slide Decks

Webinar: Educate, Train and Engage to Drive Customer Centric Behavior

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Webinar: Employee Experience and the Digital Future of Work

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Webinar: Customer and Employee Experience Trend Driving 2022 Planning

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