Our Sponsors

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

McorpCX is a leading customer experience services company delivering consulting and technology solutions to customer-centric organizations since 2002. Mcorp’s practical approach has led to measurable growth, deeper engagement, and better business outcomes for fast-growth market leaders and the Fortune 100.

How do you make decisions in your business? Walker believes the most successful companies consider their customers in every decision they make. And ultimately, Walker helps companies succeed by developing such a commitment to their customers that they are at the heart of every decision. Walker is an experience management services firm. Walker provides all the right ingredients – technology services, managed services, and advisory services – to deliver results for clients.

JourneyTrack.io has pioneered a customer-first, enterprise-grade SaaS experience management platform, enabling organizations to understand, optimize, and prioritize their customer experience. Brands struggle to deliver the seamless journeys consumers demand across physical and digital channels, geographies, demographics, and more. JourneyTrack allows them to create, govern, and democratize personas and end-to-end user journeys across the organization, harnessing actionable insights and benchmarking improvements over time, with the goal of delivering ideal customer experiences - globally. This cloud-based collaboration suite is designed to handle the complexities and needs of enterprise-level teams, and it was created with input from 15 world-renowned brands to ensure it fills the gaps and challenges they face. 

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved.

Bond generates growth for clients by creating enduring relationships between people and brands based on intelligent connections and engaging experiences. Guided by insights from advanced research and practical commercial application through the Bond Behavioral Institute and enabled by technology through its proprietary cloud Synapze platform, Bond serves clients globally with customer experience and loyalty solutions—enabling brands, customers, employees, partners, and the communities they serve to experience the benefits of growth. Learn more

Forethought’s generative customer support AI streamlines CX for teams in any industry. From E-commerce to SaaS to FinTech and more, Forethought’s generative AI platform for customer service helps companies maximize ROI and do more with less. Learn more

Natter allows tens of thousands of people to connect, ideate and respond to key questions, all at once. Instantly capture and analyze millions of your peoples' ideas and responses through real-time video conversations and AI. Learn more.