2014 CX Innovation Awards

View the archive of past winners: 2013, 2012

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Celebrating Innovative CX Programs

At the 2014 Insight Exchange event, we announced the winners of the second annual CX Innovation Awards.

The annual CX Innovation Awards are presented by CXPA to organizations/brands that do not sell customer experience products/services that have implemented innovative and successful customer experience initiatives. As the industry association for CX, this award showcases significant achievements and developments in the profession. We take great honor in recognizing outstanding achievements by organizations across the globe.

2014 CX Innovation Award Winners

Akbank T.A.S. - "Voice of Customer - Daily, Personal and Fascinating!"

Cisco Systems - "Winning with Words"
View Submission Video

National Car Rental - "In The Driver's Seat: National Car Rental Leads the Way by Collaborating Directly with Consumers"
View Submission Video

OKC Thunder - "CLICK!™ Like A Champion"
View Submission Video

Safelite AutoGlass - "Mobile Technicians App Streamlines Customer Experience"
View Submission Video