2015 CX Innovation Awards

View the archive of past winners: 2014, 2013, 2012
 

Celebrating Innovative CX Programs

At the 2015 Insight Exchange event, we announced the winners of the 2015 CX Innovation Awards.

The annual CX Innovation Awards are presented by CXPA to organizations/brands that do not sell customer experience products/services that have implemented innovative and successful customer experience initiatives. As the industry association for CX, this award showcases significant achievements and developments in the profession. We take great honor in recognizing outstanding achievements by organizations across the globe.

2015 CX Innovation Award Winners

Crowe Horwath - "Improvements in CX through Employee Engagement"
View Submission Video

John Deere - "New Machine Delivery Experience"
View Submission Video

OPTUM - "Centralized Client Insights for Action"
View Submission Video


Sandy Spring Bank - "Transforming Culture by Engaging Employees"
View Submission Video

Western National Insurance - "Public/Private Sector CX Training Partnership"
View Submission Video