2019 CX Innovation Awards

View the Archive of Past Winners: 2018, 201720162015, 2014, 2013, 2012 


Celebrate Innovative CX Programs

The 2019 CX Innovation Awards nomination period is CLOSED.

Stay tuned. Finalists will be announced soon. Winners will be announced onsite at the upcoming 2019 U.S. Insight Exchange! 

The annual Customer Experience CX Innovation Awards are presented by CXPA to organizations/brands that do not sell customer experience products/services that have implemented innovative and successful customer experience initiatives. Organizations and Brands do not have to be a member of the CXPA in order to be nominated and apply. 

Over the past years companies such as John Deere, Anthem, EMC, Fidelity and more have been awarded this prestigious recognition. As the industry association for CX, this award showcases significant achievements and developments in the profession. We take great honor in recognizing outstanding achievements by organizations across the globe.