The 2018 Innovation Awards were presented on May 8, 2018, in New Orleans.
The annual Customer Experience Innovation Awards are presented by CXPA to organizations/brands that do not sell customer experience products/services that have implemented innovative and successful customer experience initiatives. Organizations and Brands do not have to be a member of the CXPA in order to be nominated and apply.
Over the past years companies such as John Deere, Anthem, EMC, Fidelity and more have been awarded this prestigious recognition. As the industry association for CX, this award showcases significant achievements and developments in the profession. We take great honor in recognizing outstanding achievements by organizations across the globe.
Read the press release here.