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Blog Entry
CXPA Need to Know for the Week of January 25th

Are you passionate about CX in Higher Ed? The CXPA launched a community initiative to develop a list of all institutions of higher learning that offer Customer Experience programs, courses, certificates, or degrees. The first phase in this project relies on the...

Joy Wedge's profile image

Blog Entry
From Ship to Shore—Patricia Sanchez-Diaz, CCXP, Shares her CX Evolution

Starting out—watching the ships As a young girl growing up in the African town of Ceuta off the Strait of Gibraltar, Patricia Sanchez-Diaz, CCXP, became fascinated with global trade. From the window of her home or the comfort of the local beach, it was hard to miss the massive ships she...

Gabe Smith,CCXP's profile image

Blog Entry
Stay Connected in 2021

Happy New Year, everyone, and welcome to 2021! In line with the mission statement CXPA developed towards the end of 2020--“We support CX professionals to share, learn, inspire, and grow throughout their entire career,”--I am excited about the year ahead and our future together. I hope you are,...

Barbie Fink,CCXP's profile image