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Thank you for Celebrating CX Day 2024 CX Day 2024 was a unique global celebration, filled with energy and engagement from around the world. The day was packed with activities, spotlighting key announcements and milestones that showcased the growing influence of customer...
Want us to celebrate your career accomplishment? We want to hear from you--just fill out this form . Here are some CX pros who were recently on the move: First row, L-R Shawn Nason | Chief Experience & Innovation Officer | PatientPoint Emily Bevens , CCXP ...
CX Day 2024 was an amazing day, a truly global celebration with so much activity that I feel compelled to write a summary post to capture key announcements and highlights. The day kicked off with an amazing video that captures the spirit and reach of the CXPA community: Of course,...
The Challenges, Transformations, and Future in the Changing Landscape of CX The field of Customer Experience (CX) is undergoing radical transformations. The digital age, characterized by rapid technological advancements and a shift towards data-driven practices, is reshaping how companies...
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Celebrate CX Day 2024 Tune in to the CXPA Celebration on LinkedIn LIVE Tuesday October 1, at 12pm noon ET Set a reminder Are you and your team ready to join the celebration? Join us on Tuesday, October 1st, and get ready to participate in CX Day! This exciting day is...
This article originally appeared at https://www.nienkebloem.nl/en/leveraging-global-cx-day-to-create-a-ripple-effect-in-your-organization/ Global CX Day is fast approaching, and I absolutely can't wait. For those who don't know, the Customer Experience Prof essional Association ...
Originally featured on Doing CX Right blog Imagine yourself sitting across the table, heart pounding, hands clammy. The offer letter is right in front of you, but something feels off. You know you should probably ask for more, but the words seem stuck. Does this sound familiar? This...
Record a Greeting by September 20th As we gear up to celebrate CX Day on Tuesday, October 1st, 2024, the global CX community is coming together to recognize the importance of customer experience and the value it brings. This year’s theme, "Good CX Delivers Better Outcomes for Customers,...
Celebrate CX Day 2024 Are you and your team ready to join the celebration? Join us on Tuesday, October 1st, and get ready to participate in CX Day! This exciting day is dedicated to celebrating CX and the CX professionals behind creating positive impacts for customers. Be...
Presentation Title : Elevating experience through Generative AI w/ Dev Bharti Description of presentation : In this session, we explore the growing attention deficit among employees and consumers and its impact. The presentation highlights how generative AI enhances user experiences by...
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