Alert: Website maintenance may impact both logged in and not logged in users on Thursday, April 25th from 8:00 PM to 10:00 PM ET.
October is Global Diversity Awareness Month Photo by Brittani Burns on Unsplash When 2022 Diversity Advancement Committee Chair, Steven J...Diversity is about intention and inclusion is about impact
1 Comment - no search term matches found in comments.
Diversity and inclusion have always been core to CXPA
This online forum has been created to help foster a supportive community to increase diversity and diversity resources in the CX field. Please use the resource library, discussion forum, and member directory to advance your personal D & I connections and knowledge, as well as to support others in this community to increase the diversity of CXPA and the CX field
We are thankful for the CXPA members who have shared feedback, ideas, messages of support, as well as messages reflecting the urgency and importance of diversity and inclusion within CXPA
So, it opened a new insight for me ... not just that NPS is an imprecise instrument, but a reminder that there is a great diversity of customer needs – and if we want to be truly inclusive, we need to be aware and provide both options and information
This statement is being posted on behalf of the Diversity Advancement Committee The Black, Indigenous, and People of Color (BIPOC) communities suffered more acts of senseless violence in January, particularly in the Asian and Black communities
CXPA believes that diversity strengthens organizations, communities, and the world as an organization. We hold “Connected: Strength in Diversity” as one of our three core values. Led by our Board and Diversity Advancement Committee, we encourage, seek out and embrace diverse perspectives and approaches
Today we are announcing the availability of three new committee service opportunities: Diversity Advancement Committee - This year-long committee, which will meet virtually and conduct its work via online communication, will serve as a resource to the CXPA Board and CEO on diversity-related issues, make suggestions for diversity-related content, and review the state of CXPA’s diversity program. Those with D&I experience, who have not previously volunteered with CXPA, or will bring diversity to the committee are especially encouraged to apply by August 28
As diversity remains a CXPA Core Value , the Diversity Advancement Committee is committed to ensuring a culture of inclusivity and belonging, where everyone is welcomed
Published on behalf of the CXPA Diversity Advancement Committee With Black History Month coming to an end, the latest incidences of violence against Black, Indigenous, and People of Color (BIPOC) communities are a sobering reminder of why it is important to stay educated about the systemic challenges that black Americans have experienced and remain vigilant in our quest to eradicate this behavior
Platinum
Silver
Bronze