Blogs

One of the themes that emerged from our recent listening is the strong interest of CXPA members in opportunities to help CXPA do more, faster, with a greater number of voices included. Today we are announcing the availability of three new committee service opportunities:

Diversity Advancement Committee - This year-long committee, which will meet virtually and conduct its work via online communication, will serve as a resource to the CXPA Board and CEO on diversity-related issues,  make suggestions for diversity-related content, and review the state of CXPA’s diversity program. Those with D&I experience, who have not previously volunteered with CXPA, or will bring diversity to the committee are especially encouraged to apply by August 28.

Welcoming Environment Committee - This year-long committee, which will meet virtually and conduct its work via online communication, will work with staff and the CXPA Board to understand and reduce barriers to becoming involved with CXPA as well as recommend steps to support a positive, welcoming experience for members, CCXPs, and event attendees. Those with related experience on engagement, particularly within professional associations, who have not previously volunteered with CXPA, or will bring diversity to the committee are especially encouraged to apply by August 28.

Documenting Customer Experience in Higher Education – This four-month committee, which will meet virtually and conduct its work via online communication, will lead a project to compile a list of higher education institutions offering Customer Experience as a notable part of their curriculum and collect information on Customer Experience in the academic and research literature. Those who have not previously volunteered with CXPA are particularly encouraged to apply.

In addition, we are also still seeking volunteers to contribute blog posts, video, be topic guides, judge awards, and support the CCXP program.  Review all of the current opportunities here.

Volunteering does not only help to advance CX; the experience and connections gained can help advance your career as well. We hope to welcome you soon as a CXPA volunteer!