2012 CX Innovation Awards

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CX Innovation Awards

Celebrating Innovative CX Programs

The annual CX Innovation Awards are presented by CXPA to organizations/brands that do not sell customer experience products/services that have implemented innovative and successful customer experience initiatives. As the industry association for CX, this award showcases significant achievements and developments in the profession. We take great honor in recognizing outstanding achievements by organizations across the globe.

2012 CX Innovation Award Winners

Fidelity Investments - "Voice of the Customer Ambassadors"
ICW Group - "Partnership Pursuit: Turning Partnerships into Results with Easy to Use eCards"
Memorial Health System - "Growing Chief Moment Officers"
PHH - "Mapping the Journey to Excellence in Customer Experience"
UnitedHealth Group - "Engaging Employees in Member Experience through Innovative Journey Mapping"