Challenged by lack of adoption of your #CX approaches? This month we welcome Diane Magers , CCXP, Founder and CEO, Experience Catalysts , and past CEO of the CXPA, as she shares The Experience Operating System (XOS): Advancing the maturity of your XM practice. Join us for this...
04-25-2024 | 12:00 PM - 01:00 PM ET
CXPA Rochester Network Event : CX Change Manager w/ Tamara Rolman Date : Thursday, March 21st (9am - 10am EST) Event Description: It's been said, “To win on the outside, it means you have to start on the inside of the organization.” This event is all about why integrating...
Register now to learn from the best! Join us for an insightful, in-person discussion with Don Peppers on how to sell your CFO on the benefits of customer experience . A big problem every CX professional faces is that the benefits of a better CX occur primarily in the future,...
04-25-2024 | 04:30 PM - 07:00 PM PT San Francisco CA
CXPA Rochester Network January Event : Generative AI: Helping Humans Understand Humans Date : Wednesday, January 31st (12noon - 1pm EST) Event Description: Many organizations are focused on building human understanding into artificial intelligence (AI). What if we flipped that...
Marshall, now I see what happened. This thread is in "South Florida CXPA Network". This network is defunct. Please go to "Florida CXPA Network". You will find 68 members there. Please join us. -- Scott Gilbey, CCXP scottgilbey@growCX.com 937.215.4104 --
Hi Marshall For some reason, your intro post dated 3/24 showed in my feed just now. Welcome! -- Scott Gilbey, CCXP scottgilbey@growCX.com 937.215.4104 --
Hi! My name is Mashall Morel and I work as a CX Journey Management Lead at Verizon. Excited to join the CXPA network and looking forward to meeting with fellow CX experts. #US -- Mashall Morel CX Journey Management and Strategy Verizon Miami FL (786) 423-1332 --
In 2022, CXPA established Regional Leadership Councils to help us better understand and serve the CX community worldwide. Today, we are excited to announce the appointment of the 2023 Regional Councils and the dedicated individuals that will lead each group. These individuals bring a wealth of...
The CXPA Rochester, NY Network is a community of Customer Experience (CX) professionals located in the Greater Rochester Area. Our monthly Network meeting occurs on Wednesday mornings from 8am - 9am and typically features a CX presentation and/or relevant CX-based discussion. You can stay up-to...
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