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CXPA Rochester Network June Event : 10 Keys to CX Success: 20 Years of CX Design w/ Valerie Peck Date : Thursday, June 27th (12:00PM - 1:00PM EST) Event Description: As a practitioner of all of the “X’s” for over 20 years at all 3 of the viewpoints (Corporate/Consulting...
CXPA Rochester Network March Event : Winning through CX: Showing the Financial Impact w/ Jim Tincher Date : Thursday, May 30th (12:00PM - 1:00PM EST) Event Description: Most CX programs can't prove that they're creating business impact. Whether you follow CustomerThink, the XM Institute...
CXPA Rochester Network March Event : The Experience Operating System w/ Diane Magers Date : Thursday, April 25th (12:00PM - 1:00PM EST) Event Description: Challenged by lack of adoption of experience approaches? Struggling with how to gain traction and demonstrate business...
CXPA Rochester Network Event : CX Change Manager w/ Tamara Rolman Date : Thursday, March 21st (9am - 10am EST) Event Description: It's been said, “To win on the outside, it means you have to start on the inside of the organization.” This event is all about why integrating...
CXPA Rochester Network January Event : Generative AI: Helping Humans Understand Humans Date : Wednesday, January 31st (12noon - 1pm EST) Event Description: Many organizations are focused on building human understanding into artificial intelligence (AI). What if we flipped that...
Marshall, now I see what happened. This thread is in "South Florida CXPA Network". This network is defunct. Please go to "Florida CXPA Network". You will find 68 members there. Please join us. -- Scott Gilbey, CCXP scottgilbey@growCX.com 937.215.4104 --
Hi Marshall For some reason, your intro post dated 3/24 showed in my feed just now. Welcome! -- Scott Gilbey, CCXP scottgilbey@growCX.com 937.215.4104 --
Hi! My name is Mashall Morel and I work as a CX Journey Management Lead at Verizon. Excited to join the CXPA network and looking forward to meeting with fellow CX experts. #US -- Mashall Morel CX Journey Management and Strategy Verizon Miami FL (786) 423-1332 --
In 2022, CXPA established Regional Leadership Councils to help us better understand and serve the CX community worldwide. Today, we are excited to announce the appointment of the 2023 Regional Councils and the dedicated individuals that will lead each group. These individuals bring a wealth of...
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