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CUSTOMER SPARK

8 Great Case Studies from Top Brands

September 14, 2017 | San Francisco

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What is Customer Spark?

A Customer Experience Exchange: Igniting Ideas for Transformative Customer Experience

Learn and gain inspiration from eight top brands, discover principles of customer experience that lead to success, and find out the latest big-picture trends for building customer loyalty. You'll leave feeling energized with an array of ideas to implement and connected to a new network of CX professionals.

Learn from the Best Brands

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Tiffany logo

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Ciena logo
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Speaker Lineup:

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Jeanne Bliss, CCXP
CustomerBliss
KEYNOTE

David Erickson

David Erickson
CEO
FreeConferenceCall.com

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Jami Blake
Director, Voice of Customer
Tiffany & Company

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Sandra Fornasier, CCXP
Global Director,
Customer Experience Specialists
Ciena

Mark Slatin

Mark Slatin, CCXP
SVP, Director of Client Experience
Sandy Spring Bank  

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Jeb Dasteel
SVP, Customer Experience
Oracle

Edward Hobart

Edward Hobart, CCXP
Director of Customer Experience
Zoetis

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Geeta Wilson, CCXP
VP, Customer Experience
Humana, Inc.


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September 15, 2017

Executive Summit

An Exclusive Event by Invitation Only for Senior CX Practitioners

Join other brand-only senior level customer experience professionals for an incredible day of working sessions where you don’t just sit back, but participate and guide the conversation. This isn’t quite a therapy session, but the conversations and ability to determine topics and talk about top of mind issues will offer you a space to address business concerns with peers just like you.

This will be the first in a series of in-person and online events that bring together this exclusive group. Participation in the event is by invitation and will be open to non-members of the CXPA for a limited time only.

Learn More

Pricing

Customer Spark

$149

CXPA Member

Customer Spark

$199

Non-Member

Executive Summit

$349*

*Brands Only, Executive Level Practitioners