CX Day

CXPA founded CX Day, which is officially recognized on the first Tuesday in October each year by the US Congress. 

Each year the worldwide CXPA community, companies and CX advocates host events to recognize and celebrate the importance of customers, customer experience, and customer experience professionals.  Everyone is welcome to celebrate CX Day!

CX Day 2021: CX is a Team Sport

Join us and your global community on Tuesday, October 5th as we celebrate the impacts customer experience professionals make while working as a team. You'll be able to participate in online events and activities to celebrate the day and spread CX awareness.

CX Day 2021: Participation Form

We look forward to celebrating with the CX industry around the globe. We are excited to have multiple companies, organizations and groups celebrate together. Please submit this form to share how you plan to celebrate CX Day and add yourself on the mailing list to receive more information as a CX Day host.

Highlights from CX Day 2020 Celebrations

Celebrations and local network gatherings encouraged CX professionals throughout the day on Tuesday, October 6th, 2020. 

2021 CX Day Celebrations and Events

Thank You to Our CX Day Sponsors

See CX resources and special giveaways by visiting the pages below


SMG - Service Management Group