Florida CXPA Network

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About Us

The Florida CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Florida CXPA Network!

Announcements List

CX Trends For 2022

By: Bryan Sander CCXP , 24 days ago

What CX trends should you be considering for 2022? Join us for a panel discussion with Florida-based CX thought leaders.

About this event

Hear projections, trends, opportunities and risks from Mindy King of Florida Peninsula Insurance and Cody Wales from Advent Health moderated by the CXPA's Gabe Smith.

Tuesday December 7, 8:30AM EST

Brought to you by the Florida CXPA Network!

Click Here To Register: CX Trends For 2022
Attendee Feedback From Sep 2021 Event

By: Bryan Sander CCXP , one month ago

Thank you again to all who attended our September event! We're cooking up another great session for December. A quick look at the event feedback - thank you for those who took time to complete the survey afterward!

September 2021 FL CX Network Event Feedback
Balance of CX and Tech

By: Patty Soltis CCXP , 3 months ago
Differentiating on experience has become a key imperative for organizations. The partnership between customer experience and every aspect of technology is now a core capability. It dramatically affects how customers engage with a brand and impacts business results.

Explore the powerplay between digital and CX in brand transformation

Enabling and blending the art of human experience with the science of technology

Mythbusters on digital transformation and human engagement

Join us:
September 21, 2021
Tuesday
8:30am to 9:30am ET
https://www.eventbrite.com/e/balance-of-cx-and-tech-tickets-168144684277