2024 CX Leaders Advance Planning Committee

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  • ------------------------------ Gabe Smith, CCXP Content Manager & Associate Director Customer Experience Professionals Association AkronOH United States ------------------------------

  • Thanks for joining us for our March call! Action items before our next meeting: Use this thread to brainstorm icebreaker questions related to CX professionalism that we could use on the app, during ...

  • Apologies for being late to the game in responding but I wanted to share a thought about recordings. It would be helpful when there are multiple sessions of interest at a time and you are not able to attend ...

  • Hi Gabe, in response to your question about the recordings, my answer is yes to both - recording would be for attendees who couldn't make a session due to a conflict as well as for those members who ...

  • Hi Gabe, I believe both attendees with schedule conflicts and those CXPA members unable to attend would benefit from the recorded sessions. From my experience, having all the recordings on a dedicated ...