CXPA Need to Know for the Week of October 19th

By Joy Wedge posted 14 days ago

  

CX Day 2020 Special Offer Extended

If you know of anyone who is looking for a community of like-minded CX professionals, please invite them to take advantage of our extended special offer. Now available: Join by October 31st to save 20% off New Individual Membership. Use coupon code: CXDay20

The momentum continues around the globe as virtual events continue to spark new ideas. Want to keep the conversations going? Head over to our community discussion forum or see how you can attend events here.

Did you miss the CX Day festivities? Local networks held thought-provoking, insightful conversations and inspired CX professionals all throughout the day. Check out the below links for a quick recap.


CXPA Virtual Community Conversations 

2020 Impact Award Winners Live Reveal

See the 2020 CX Day Highlights

CX Day Virtual



Are You Considering the CCXP?

The Certified Customer Experience Professional (CCXP) program provides professional recognition of individuals with high levels of knowledge of the customer experience discipline. As of July 2020, the Certified Customer Experience Professional (CCXP) certification exam became available as a secured, proctored, online test utilizing Prometric’s ProProctor™ system. This remote opportunity allows individuals to take the CCXP exam in a safe and secure environment such as their home or office, and is administered with a live exam proctor to facilitate and monitor the exam process

Are you ready to take the next step in your CX Journey? Hear Advice

What is a Certified Customer Experience Professional?

Want to take the CCXP as a remote proctored exam online? Learn More

CCXP


New! Emerging Leaders Award Judges Volunteers Needed  


Did you hear what happened on CX Day? The CXPA announced the Emerging Leaders Award! This award is intended to identify, recognize, and support the professional development of customer experience practitioners who are new, emerging leaders in the Experience Management profession. Nominations are open now and we're actively recruiting judges to assist the Emerging Leaders committee in reviewing nominations and selecting award winners. 

Learn more about the Emerging Leader Award

Learn more about the Judges Volunteer Opportunity

Emerging Leader Award


Coming This Week

Boston Network: The Power of Storytelling (Part 3 of 3)

When: Tuesday, October 20, 2:00 PM to 3:00 PM (ET)

More Information

Twin Cities Network: Storytelling Virtual Event

When: Tuesday, October 20, 5:30 PM to 7:00 PM (CT)
More Information



Upcoming Webinars

Designing the Customer Experience for Success Presented by Verint

When: Tuesday, October 20, 2020, 2:00 PM - 3:00 PM ET
More Information

CX Realities: How Computacenter Brought Employees Along On Their CX Journey Sponsored by Confirmit

When: Thursday, October 22, 2020, 2:00 PM -3:00 PM ET
More Information

5 Lessons for Maintaining an Award-Winning Customer Experience Through Hard Times with Hertz Sponsored by Inmoment

When: Tuesday, October 27, 2020, 2:00 PM - 3:00 PM ET
More Information


Customer Self-Support and The Customer Experience Sponsored by Vanilla Forums

When: Wednesday, October 28, 2020, 12:00 PM - 1:00 PM ET 

More Information

Design-Integration for Exceeding Customer Expectations Sponsored by Limina

When: Thursday, October 29, 2020, 11:00 AM - 12:00 PM ET

More Information

 

CX Healthcheck: How Fit Is Your Digital Experience Strategy? Sponsored by Concentrix

When: Thursday, November 12, 2020, 2:00 PM - 3:00 PM ET

More Information

Don't Miss This

GDPR and The Impact on Customer Experience Sponsored by Verizon

View the Recording

Industry Events
  

Making the Most of Your Membership

When: Thursday, October 22, 2020, 8:30 AM - 9:00 AM (CT)

Where: Online

More Information

Customer Contact Week Europe 2020

When: Monday, October 26th - Thursday, November 5th 8:00 AM -5:30 PM (EET)

Where: Online

More Information

 

Join the Conversation

 

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

 


Customer Journey Ownership



Good quote about the importance of CX Data




Thank You to Our Global Sponsors

Gold Sponsor
Inmoment
Silver Sponsors Bronze Sponsors

 

Concentrix

 

bond_logo.jpg
B_Icon_With_Customer_Bliss_-_Black.jpg
   
    
     
 
 
quadient
 
callminer_logo-fc.png

NICE-Satmetrix-black.png

 

Topbox.png


UM_Horizontal_Standard.png



Verint_Logo_Blue_RGB_High-Res200.png
0 comments
535 views

Permalink