Taking the Remote Proctor CCXP Exam Online
As of July 2020, the Certified Customer Experience Professional (CCXP) certification exam is now available as a secured, proctored, online test utilizing Prometric’s ProProctor™ system. This is an additional option to the current opportunity to take the exam at an in-person testing center. This remote opportunity allows individuals to take the CCXP exam in a safe and secure environment such as their home or office, and is administered with a live exam proctor to facilitate and monitor the exam process. The online exam process maintains the same rigor and validity as taking the test inside of a testing center.
In order to ensure the security of the test administration, candidates will need to provide a testing environment and equipment that meets the ProProctor™ system requirements. Before you consider signing up for live online proctoring of the exam, please check your system and review the testing arrangements to ensure you meet the minimum requirements. This is especially important because if you register to take the exam remotely and your remote proctor determines your room or workstation does not meet the requirements, your exam fees will be forfeited.
Before you consider signing up for this option, we strongly encourage you to do a system check and review the user guide. We do not allow the use of MAC OS or company-issued computers regardless of operating system. The high security settings will cause the ProProctor App not to launch on exam day. Also, please note, your preference of dates and time for the remote exam option are not guaranteed and are available on a first come, first serve basis.
Is taking the exam in person the better option for you? Learn how to schedule your exam here.