Member Benefits

The Top 10 Reasons to Join the CXPA

There are many benefits to CXPA membership. Here is what our members say they value most!

For Networking


Local Networking

Volunteer organized events when there is a concentration of CXPA members in one area. Almost all networking events are free for CX professionals to attend. And the added bonus is that these events are often focused on learning as well! Find Out More Here



The CXPA regularly encourages members to share their stories of success and lessons learned. We have a growing library of best practice documents, research and more. Find Public Resources Here


Online Community Forum

We have an active community forum for members to share ideas, ask questions and make new connections. Join in us and ask your question!


For Education


Member Directory

Want to find members in your local area? Want to see members by industry? CXPA membership gives you access to our member directory.


Member 2 Member Sharing

The CXPA is built on Member to Member (M2M) sharing. Our members are willing to share ideas, stories, pitfalls and more. It’s a great group!


Insight Exchange

Insight Exchange is our big annual conference.  We also partner with a number of leading organizations to provide you access with CX events in your region, with members receiving a discount to most events. See our events calendar.


Quality Advice from CX Experts

Our CX Experts represent some of the most experienced CX thought leaders representing a wide range of industries and backgrounds. We tap into their expertise to bring you ideas and perspectives to advance your CX knowledge.


For Career Development


CCXP Certification

CXPA members with proven CX experience can apply to take the CCXP certification exam at a discount. Find out more here.


Mentor Match Program

This program connects you to a CXPA member for focused one-on-one learning and support. You can sign up as mentor or mentee and work together on topics and schedule that you mutually determine. Many members have told us how valuable this is.


CX Career List

This CX job board is one of the most comprehensive sources for CX jobs.  Browse open opportunities or post a job to grow your team. 


Ready to start networking with nearly 4,000+ CX Professionals?

Sign up as an individual member for only $225 or join as a corporate member and give all these CXPA benefits to employees!

Join Today



Connect with Us

Have a question about membership? We are happy to help. Please email or call 952-564-3048.


“While I get so much value from the CXPA in so many ways – the opportunities from getting certified (CCXP), the experience and fun of attending the Insights Exchange, and the inspiration of meeting and speaking with CX pioneers like Bruce Temkin and Jeanne Bliss – it’s the involvement in my local CXPA community that has had by far the most significance.”

-Jason Kapel CCXP, Customer Strategy Program Manager, Prudential, Individual Life Insurance

Ready to start networking with nearly 4,000+ CX Professionals?

Sign up as a:

individual member 

Corporate membership

Sponsor membership