Profile

CXPA BOARD OF DIRECTORS
CCXP

Contact Details

Industry

  • Consulting

Job History

Customer Experience Professionals Association
Member of the Board
March 2015 - present

SOCAP International
Member of the Board
February 2015 - present

Customer Experience Professionals Association
CX Expert
December 2014 - present

University of Minnesota
Sr. Lecturer - Supply Chain and Operations Management Carlson School of Management
August 2014 - present

Avtex Solutions, LLC
Chief Experience Officer
January 2014 - present

Avtex Solutions, LLC
Chief Experience Officer
January 2014 - present

University of St. Thomas
Guest Lecturer - MBA Service Operations Courses
February 2011 - present

Thomson Reuters
Senior Vice President - Customer Experience
February 2007 - December 2013

Ceridian
SVP Operations
July 2003 - February 2007

efunds
Vice President Global Operations
January 2001 - January 2003

Deluxe Corporation
Director, Customer Care Operations
July 1986 - January 2001

Designation

  • CCXP