Profile

CCXP
DIVERSITY ADVANCEMENT

Contact Details

Upper Marlboro, MD

Bio

• Diverse business background in the areas of customer experience management, continuous process improvement; business and product development; data analysis; financial planning; market analysis; market and sales forecasting; pricing strategy; and project and program management.
• Exceptionally quick study in mastering new software and concepts and adapting to new and challenging environments.
• Excellent oral and written communication, problem solving, interpersonal, and organizational skills.
• Expertise in managing multiple complex projects and responsibilities including creating performance reports, forecasting monthly performance, maximizing ROI, and overall management of incentive campaigns.
• Strong leadership experience in managing direct staff and cross-functional teams.

Specialties: Customer Management, Continuous Process Improvement, Business Process Management, Business and Product Development, Business Analysis, and Financial Analysis.

Industry

  • Technology