What's more important than the ROI of CX? “Harvard Business School professor Gerald Zaltman says that 95 percent of our ...

In 2022, CXPA established Regional Leadership Councils to help us better understand and serve the CX community worldwide. ...

Want us to celebrate your career accomplishment? We want to hear from you--just fill out this form . Here are some CX ...

CXPA Welcomes Our Newest Silver Sponsor CXPA sponsors are industry-leading companies committed to helping ...