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Noted management thought leader Jim Collins asserted in Good to Great that the first step to achieving greatness is to ...
Connect and Collaborate in Virtual Communities Are you interested in networking with CXPA members who ...
Last week, I was preparing to send out my weekly newsletter and tried to initiate a test. What I got instead was a weird ...
LinkedIn, Medium, tons of CX blogs and websites, including the Customer Experience Professionals Association (CXPA), ...
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