[ABOUT THE ROCHESTER NETWORK]
The CXPA Rochester Network is a vibrant community of over 500 customer experience (CX) professionals, ranging from day-to-day practitioners to C-suite executives, representing leading global brands such as AT&T, BlueCross BlueShield, General Motors, L.L. Bean, Medallia, Qualtrics, Verizon, and Wells Fargo.
Our mission is to deliver practical, actionable content that empowers CX practitioners to exceed customer expectations. Each month, our expertly curated online presentations draw 50-100 participants from across the U.S. and around the world, including Austria, Brazil, Canada, India, South Africa, the UK, and beyond. These events provide presenters a platform to share insights with a diverse, engaged, and expanding audience of CX professionals.
We promote presentations through our growing email list, LinkedIn, Eventbrite, and the global CXPA website, ensuring maximum visibility and reach. Our commitment to CXPA’s core values of connection, authenticity, and championing excellence fosters a supportive, inclusive environment where ideas thrive, and innovation flourishes.
Join us in shaping the future of customer experience—your expertise can inspire and elevate the global CX community.
You can stay up to date about the Rochester Network events and our local meetups on this webpage or follow us on Eventbrite. NOTE: All Rochester Network events are open to anyone, CXPA membership is not required.