CXPA Need to Know for the Week of April 15

By Joy Wedge posted 18 days ago

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LinkedIn Live Replay: Strategies to Reduce CX Stagnation and Embrace Innovation

In a recent LinkedIn Live event hosted by CXPA, Ryan Driscoll of commonFont, a CX professional services firm that provides technical delivery capabilities and consultative advisory services, joined CXPA’s Gabe Smith, CCXP, for a conversation on how CX pros can reduce stagnation and drive focused innovation in their organizations.

Did you miss the LinkedIn Live?
See the replay here.
See 5 key takeaways here.

CX Leaders Advance Registration Deadline

Friendly reminder: CX Leaders Advance Registration Deadline is Friday, April 19th
Still on the fence? At the heart of CX Leaders Advance lies the Learning Journeys, carefully curated tracks designed to cater to the diverse needs and interests of CX professionals. Each journey provides attendees with a deep dive into specific aspects of CX leadership, equipping them with the knowledge, skills, and strategies needed to navigate the CX landscape successfully. Take a closer look at the six Learning Journeys offered at CX Leaders Advance here.

Deadline to register: Friday, April 19

Upcoming Events

BrandLove - Customer Experience Mastery
April 15 - 19, 2024
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CXPA CX Leaders Advance
April 30 to May 2, 2024
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CX Transformation Summit & Awards
May 15, 2024
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Observances and Recognitions

Buddah's Birthday
April 8, 2024
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Earth Day
April 22, 2024
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Anzac Day
April 25, 2024
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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

Customer Commentary
Data gathering to inform CX maturity assessment in de-centralized model

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