CXPA Need to Know for the Week of August 22nd

By Joy Wedge posted 08-18-2022 12:16 PM

Record Your CX Day Greetings!

Our theme this year is “CX Drives Success” and we are planning a series of fun and educational online opportunities. Consider planning an event for your team, company or organization to celebrate. See more inspiration on how to celebrate CX Day here or learn more at

Download tips to help your team celebrate on CX Day here.

Interested in recording your video greetings? You can record here!

CXPA Welcomes New Silver Sponsor: WNS

CXPA sponsors are industry-leading companies committed to helping CX professionals develop and deliver better customer experiences. In addition to providing services and products leveraged by customer-centric organizations, these organizations also support the advancement of the customer experience field through their investment in CXPA.

CXPA is proud to welcome our newest Silver Sponsor, WNS.

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Coming This Week

Medallia and CXPA Summer CX Social Series: Expand Your Understanding of the Customer

Tuesday, August 23, 2022, 11 AM ET
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CXPA Raleigh Network Social

Wednesday, August 24, 2022, 5:30 PM ET

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CX Webinar Sponsored by InMoment: Designing, Actioning, and Proving an ROI-Focused Experience Program

Thursday, August 25, 2022, 2 PM ET

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Upcoming Webinars and Virtual Events

CXPA Sponsored Webinar by Verint: Leverage New Customer Behavior Insights and Trends

Tuesday August, 30, 2022, 2 PM ET

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CXPA RTP Acceleration Strategy Presents: Supercharge your Experience Management initiatives: How to Leverage Your Existing Unstructured and Digital Feedback
Thursday, September 8, 2022, 2PM ET
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CX Webinar: CX as a Pilgrimage with Nienke Bloem, CCXP

Monday, September 19, 10 AM ET

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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

Your definition on Macro and Micro Customer Journeys
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