Save the Date and Celebrate CX Day: Plan to join the global CX celebration on CX Day Tuesday October, 5th. Please share how you plan to celebrate on cxday.org.
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CXPA 2021 Update: Goals to Advance CX
Are you a CCXP who is interested in helping to assess the growing number of CCXP applications? Do you have 4-6 years experience in a Customer Experience Management role? We need your help! CXPA is seeking 10 volunteers to assist in reviewing applications from those seeking their CCXP.We'll provide the training and support, and you'll provide your experience, knowledge, and passion for all things CX.
Learn More Here
Are you passionate about CX in Higher Ed?
The CXPA launched a community initiative to develop a list of all institutions of higher learning that offer Customer Experience programs, courses, certificates, or degrees. The first phase in this project relies on the knowledge of the community, so please take a few minutes to complete a survey entry for each college, university or higher education institution that has a "Customer Experience" offering of which you are aware.
More InformationCXPA Boston: Let’s Chat About Racial Equity (and How CX Can Inspire Change)
Wednesday, February 24, 2021, 8:00 AM to 9:30 AM ET
When: Tuesday, March 2, 2021, 2:00 PM - 3:00 PM ET
When: Tuesday, March 11, 2021, 9:00 AM - 6:10 PM ET
CXPA members receive a 15% discount. Please use code: CXPA21
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Live with CXPA: Announcing Winners of our First Ever "Emerging Leader in CX Award"
Live with CXPA: Real Talk with the C-Suite About CX
View RecordingEvolution of Customer Experience: Where do we go from here? Sponsored by Cisco
Join the Conversation
Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.
Employee survey vs Customer survey comparison for CX Learning
Driving and measuring internal customer service
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