CXPA Need to Know for the Week of 3/30/20

By Joy Wedge posted 03-26-2020 11:48 AM

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Get CX Mentorship Now! Sign Up as a Mentor or Mentee Today

The CXPA was founded to create a safe space for CX professionals to gather, network, ask questions, and learn from each other. There’s no better way to do just that than by participating in our Mentor Match program. All members are welcome to participate as a mentor and/or a mentee, and joining Mentor Match is easy. Simply fill out a brief profile to enroll in the directory of your fellow mentor/mentee participants, then mentees are encouraged to view the profiles of available mentors and approach them to begin a relationship. Previous mentees have called the program “a gift in my life” and mentors express they “learn just as much as they do” during the mentorship. Let’s advance the CX profession together by connecting with a career confidant and to give your professional development the boost it deserves. Sign up as a mentor or mentee today.

CXPA Postpones the 2020 Global Insight Exchange

The Coronavirus COVID-19 pandemic has created unprecedented challenges to life, meetings, and the worldwide economy. Given the uncertainty of the coming weeks and months, we believe the best plan is to postpone the Global Insight Exchange until 2021. We hope everyone will focus the remainder of this year on helping our communities recover, and then come together to celebrate CXPA’s 10th anniversary. We will be issuing full refunds of registration fees to all registrants – no action needed on your part. Read the full statement here.

Industry Events

Customer Experience World

When: Tuesday, May 12, 2020, 8:00 AM - 5:30 PM

Where: Online

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DACH Customer Experience Awards 2020

When: Friday, August 28, 2020, 8:45 AM -11:30 PM

Where: Radisson Blu Hotel Schwarzer Bock, Germany

CXPA members receive a 10% discount. Please use code: CXPA20

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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members. You are welcome to put your two cents in as well!

How is COVID-19 impacting you and your CX work?