This program offers any CXPA member a CX-focused mentorship. Mentors and mentees must enroll in the program as a mentor and/or a mentee, and then match up to officially recognize the relationship. CXPA recommends mentoring relationships last for ~6 hours of active mentoring time, or 1 hour a month for ~6 months.
Enrollment is now open! It only takes 5 minutes to complete the online enrollment form. Once enrolled, mentees can view the mentors available and reach out via private message within the CXPA community system to find out if there is a mutual interest. We do our best to accomodate everyone but cannot guarantee that everyone will find a match.
You should expect to be available for at least one hour a month for you and your mentor/mentee to meet and discuss your professional development. CXPA has a few resources to help jumpstart your relationship and ensure you are getting the most benefit from the mentorship.
That is mostly up to you and your mentor/mentee! While CXPA recommends you engage in about 6 hours of active mentoring time, and speaking for at least one hour a month, we recognize you may need to be matched longer to accomplish your goals. We do ask that relationships are completed after 12 months so mentors and mentees can engage with new participants.
No, most of our matches are not local and you do not need to live near each other for a successful relationship. Just find your preferred communication method -- phone, Skype, email, etc.
“Overall, it was a great experience and I really appreciate being part of an organization that offers a mentor program. It is definitely one of the benefits that encouraged me to join the association and I can see how great it is to be part of the CXPA community.”
“The experience was fantastic. These mentoring sessions are very engaging, extremely interesting and rewarding, and mutually beneficial to both mentee and mentor and I look forward to continuing on with the program.”