Are you leading a CX program? Join us May 15 - 17 for CX Leaders Advance. Visit the Conference Website
In 2022, CXPA established Regional Leadership Councils to help us better understand and serve the CX community worldwide. Today, we are excited to announce the appointment of the 2023 Regional Councils and the dedicated individuals that will lead each group. These individuals bring a wealth of...
If Crystal D’Cuhna seems particularly at home talking about customer experience design, it might be because she first got involved in CX by helping others create a home of their own. A fter moving from the retail sector to construction around 2009, Crystal found herself recognizing the...