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As a young professional raised with a focus on consumer-centricity and data-driven insights, I've developed a strong desire to understand the Customer Experience craft as it relates to operational results and financial impact. This, coupled with my willingness to learn and adapt to an ever-changing environment, has paved the way to earn my Lean Six Sigma Green Belt, focused on eliminating variation through root cause problem analysis and process improvement. I'm eager to continue developing my skill set and practicing a bias for action to ensure customers receive the journey of a lifetime.

Gallup Strengths: Achiever, Strategic, Discipline, Positivity, Responsibility

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  • United States