Profile

Head of CX & Employee Engagement at Schindler Elevator Corp. Founder: DoingCXRight®‬.,
DoingCXRight®‬
DIVERSITY ADVANCEMENT

Contact Details

DoingCXRight®‬
NJ

Bio

The short answer:

Stacy Sherman is an award-winning certified customer experience (CX) keynote speaker, author, podcaster, Forbes writer, and founder of DoingCXRight®—a Heart & Science™ framework that accelerates customer loyalty, referrals, and revenue through engaged employees.

What differentiates Stacy from others is that she brings real-life examples and customer experience and service best practices from being in the trenches not just purely academic viewpoints. She is walking the CX talk every day!

Read the longer bio here.

Proudest role & achievement = being Mom!

AFFILIATIONS & RECOGNITIONS:
•Co-Author two International CX books
•Top 50 Customer Experience Influencers
•Top 150 CX Influencers Globally
•North America Customer Centricity 2020 Awards Judges
•CXPA Impact Award Finalist
•CX Leader of The Year Finalist 2019, 2020, 2021
•Founding CX Board Member + Advisor at Rutgers, George Washington & Seton Hall University
•Host "Women Leaders Making A Difference" LinkedIn community.

 

Industry

  • Technology

Honors and Awards

CX Impact Award Finalist
CXPA
2019

CX Leader of the Year Finalist
MyCustomer
2019, 2020, 2021