[LInked in Recommendation] Rachael's passion for Customer Experience (CX) is simply unparalleled. A great evangelist for promoting the importance of voice of the customer, Rachael works tirelessly to capture customer data and use it to uncover critical insights on how to improve business interactions with customers through the entire customer lifecycle. Rachael is a strong people manager who dedicates the right amount of time training, supporting and growing her employees. She approaches business problems with optimism, an open mind and a positive attitude. Rachael is always a pleasure to work with and is a joy to have on the team. Any CX team would be lucky to have her