Profile

Experience Director,
CX Pro

Contact Details

Bio

Proactive, self-motivated, creative, and customer experience (CX) focused digital marketing strategist with extensive hands-on delivery experience across global and multi-regional commercial initiatives/campaigns. Talented CX designer and cross-functional team leader with 15+ years of IT and Product experience across Consumer Goods and BFSI organizations in APAC, EMEA, and North America. Repeatedly demonstrated agility in adapting to new environments, promoting an inclusive culture, mentoring teams, and building strong lasting relationships with stakeholders.

Award-winning track-record of leading complex, time-sensitive critical engagements across the complete lifecycle of digital products. Experienced in leading conversations across CX, UX, marketing, commerce, and performance-driven campaigns for leading global brands. Highly skilled in mentoring, conducting training, and inspiring small/large teams and individuals to peak levels of performance. Simple family values along with unquestionable professional ethics, integrity, and honesty.

Experienced across Client and Agency side roles, team management with a startup/accelerator mindset, and solution design.

Industry

  • Consulting