Contact Details

Rosemount, MN

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After 20+ years in customer-facing support and account management roles, I  became a CCXP in May of 2017.  

In my previous CX roles, I used insights from our support team to drive interest into CX best practices, this then led to creating an organizational CX strategy and developing CX programs. 

In my current role,  I'm part of a larger CX team where I focus on our CX strategy for early life-cycle and direct-to-customer experiences. This role allows me to gain in-depth knowledge of CX work in a more complex business environment.


  • Technology

Global Region

  • United States