I'm skilled at delivering research that generates actionable insight for decision-makers on a wide range of business issues because, throughout my career, I used my innate curiosity to design programs and create experiences that built durable, trusting customer relationships. I collaborated with like-minded colleagues to grow revenue, loyalty, and advocacy, and infused the voice of the customer into important decisions across product, sales, and marketing. Now, as a research consultant, I leverage that experience to help companies to grow by learning from their customers, their employees, their partners, and from experts around the world.
* Led teams at multiple companies, recruiting great talent and coaching colleagues to help them grow and advance in their careers
* Managed customer engagements and executive briefings with hundreds of senior executives at customers representing billions of dollars of revenue
* Built Customer Advisory Boards that provided critical strategic insight to product, marketing, sales, and customer success teams
* Planned promotional events that generated billions of impressions around the world
I started my career at The White House, where I planned high-profile events for the President and the Vice President of the United States. Following two presidential campaigns and a stint at the consulting firm Booz-Allen & Hamilton, I founded ProAdvance, an event marketing firm. I produced events across the U.S. and around the world for leaders in industry and government, managed conventions for national associations, and planned conferences and led international delegations for think tanks. If you’re curious enough to have read this far, you might be interested in the story of how I helped a small country gain independence and international recognition. (My diplomatic license plates are, it seems, still lost in the mail.)
I earned a B.A. in International Relations from American University, an M.A. in Communication from the University of Arizona, and an MBA from UC Berkeley’s Haas School of Business. I'm done earning degrees, but I'm too curious to ever stop learning.