I am a certified Customer Experience consultant, specialised in Customer Journey Mapping and Customer Experience Management. Conexperience implements a unique Customer Journey Mapping method and uses Milkymap as a tool for Customer Journey Mapping. Conexperience improves Customer Experience and helps companies to make their customers more happy, stay longer and recommend the brand, product or service.
I am partner of MilkyWay D-Sign Factory, co-founder of Milkymap, an online Customer Journey Mapping platform and co-owner of Contextmapp, a platform and app for qualitative research.