Profile

Senior Manager - Customer Experience Management,
IRG
CCXP
CXPA Book of Knowledge
2020 CX Impact Award Judge

Contact Details

IRG
Mississauga, ON

Bio

Customer Experience Professional specializing in CX/EX Management and Service Quality ~ and I love it

Industry

  • Consulting

Honors and Awards

Best Customer Service Brand in the Country
American Customer Satisfaction Index (ACSI)
2014, 2016, 2018, 2019

Designation

  • CCXP