Profile

2022 BOARD OF DIRECTORS
2023 BOARD OF DIRECTORS
CCXP

Contact Details

Bangalore

Bio

Certified CX professional with over 17 years of experience across Customer Experience Management, Program Management and Business Analytics. 

o Expertise in leading process audits and customer journey mapping exercises to improve customer centricity
o Experienced at conducting Voice of Customer interviews and driving closed loop corrective actions
o Adept at deriving and packaging customer insights for consumption of key stakeholders
o Experienced in leading global cross functional and virtual teams
o Inclusion and Diversity advocate, holding office as the communications lead for the HPE India I&D Chapter
o Certified #IamRemarkable workshop facilitator

Self driven with an insatiable appetite to learn new things!​

Industry

  • Technology

Global Region

  • Asia