Gene Lee, CCXP
Chief Experience Officer
Gene Lee, CCXP is the Chief Experience Officer at Mailchimp where he leads a team of customer experience experts and designers responsible for Mailchimp’s customer experience. Gene and his team work across the organization to advocate for the customer and solve problems centered on their experiences, design systems that empower them, and deliver a holistic, seamless experience across the entire customer journey and at every touchpoint with the brand.
Previously, Gene served as head of UX Design at Sony PlayStation leading a global, multidisciplinary team responsible for PlayStation’s products and services across console, web, mobile, and VR. He also held various creative and design roles at Razorfish, Young & Rubicam, Landor Associates, Scholastic, and Nickelodeon.