CXPA Sponsored Webinar by WNS
Transforming Retail by Leveraging Digital
Join us on May 31 at 10:00 AM ET
Driven by the rise of e-commerce and the increasing demand for convenience and personalized experiences, retailers are increasingly adopting an omnichannel strategy. Furthermore, the hypergrowth mindset and rapid expansion into newer markets calls for adopting effective strategies while emphasizing on driving the right business and customer outcomes.
The Digital ecosystem has evolved with adaptive AI being the next frontier. To stay relevant, retailers must create a blueprint with a well-planned vision and roadmap that balances adaptive intelligence, industry expertise and delivery excellence.
Join us to explore:
• Leverage combination of Human + AI to complement your consumer facing omnichannel strategy
• Empower your Multi Brand Ambassadors with AI and Intelligent Automation
• AI led Work force Management to manage scalability and variability
• Focus on Business Outcomes - Enhanced Revenue, Increase Loyalty and Optimize Costs
Speakers: Aniket Godbole, CX Practice Lead, WNS | Mike Tracy, SVP Sales, WNS and Rox Burkey, MBA, CCXP , Zoom Communications
If the above registration link does not work for you, please see these help instructions so that you will be able to register and manage your CXPA account.