Transforming Retail by Leveraging Digital - CXPA Sponsored Webinar by WNS

Transforming Retail by Leveraging Digital 

Join us on April 18 at 9:30 AM ET

Driven by the rise of e-commerce and the increasing demand for convenience and personalized experiences, retailers are increasingly adopting an omnichannel strategy. Furthermore, the hypergrowth mindset and rapid expansion into newer markets calls for adopting effective strategies while emphasizing on driving the right business and customer outcomes.

The Digital ecosystem has evolved with adaptive AI being the next frontier. To stay relevant, it is crucial that retailers create a blueprint with a well-planned vision and roadmap that balances adaptive intelligence, industry expertise and delivery excellence.

Join us to explore:

• Leverage combination of Human + AI to complement your consumer facing omnichannel strategy
• Empower your Multi Brand Ambassadors with AI and Intelligent Automation
• AI led Work force Management to manage scalability and variability
• Focus on Business Outcomes - Enhanced Revenue, Increase Loyalty and Optimize Costs

Speakers:

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