As the main event, Heather Gillbanks, CCXP will provide an overview of the CXPA Book of Knowledge, its history, and the value of CXPA Members and the industry.
Heather is the Senior Editor of the BoK and a respected industry leader. We are excited to have her.
For local attendees in the Raleigh Network area, CXPA is going to host a Network Lunch:
11:30 AM – 12:00 PM: 30 minutes lunch and networking until 12:00 PM
12:00 PM – 12:40 PM: Heather Gillbanks via Virtual Webex Event
12:40 PM –1:00 PM Q&A / Discussion